The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
I provide size charts for all items as the final photo on each listing, but encourage you to reach out if you are uncertain about the methods of measurement or need any assistance. I encourage customers to consider fiber content and desired fit when making sizing decisions, and to ask questions if they are feeling uncertain.
Please choose your size accordingly because the items you see in the shop are made to order and I can't accept returns and exchanges on clothing items for the sole purpose of changing the size. Thank you.
Given the fact that all items are made to order and I don't keep a stock, I can accept returns and exchanges only for items that arrive damaged or with defects. Returns and exchanges are accepted on verified items as long as you send me a photo with the defect.
In order to ensure that you receive speedy communication from me, I request that you contact me via the etsy messaging system rather than email. This allows for a thorough documentation of our conversations both for your protection and mine.
I don't accept returns and exchanges on clothing items for the sole purpose of changing the size. Thank you.
Care instructions differ from item to item, and can be found on the garment's tag. I encourage customers to allow for the possibility of minor shrinkage on cotton items, and to avoid washing or drying on high heat for increased longevity of the clothing items. Customers should avoid ironing directly on a print, opting instead to inside-out the garment prior to ironing.